Amazon FBA Reimbursements Unlocked with
EVA AI Precision at Unparalleled Rates
Recoup lost profits from Amazon FBA reimbursements with
the most thorough and cost-effective audit solution available.
Why Choose Eva?
Trusted by the top two global Amazon sellers, Eva has recovered millions of dollars in missed reimbursements for thousands of brands…and growing. Our unique approach combines advanced AI technology with human expertise, delivering unmatched precision and transparency. With a proven track record of success, Eva is redefining how sellers recover their profits, ensuring no opportunity is left behind.
1. AI-Powered Precision
Eva AI leverages advanced technology to deliver precise and efficient reimbursement solutions:
- Unmatched Success Rate: A 98% benchmark for accuracy ensures your profits are maximized.
- Comprehensive Audits: Eva AI can analyze up to 10 years of FBA transactions, processing millions of data points to uncover hidden reimbursement opportunities..
- Cutting-Edge Automation: Detects losses daily, ensuring prompt reimbursement recovery.
2. Cost-Effective Excellence
Eva offers unparalleled service at the most competitive rates on the market:
- Low Fees: Designed to be accessible to businesses of all sizes, from small sellers to large enterprises.
- Scalable Service: By serving a wide array of sellers, Eva keeps costs low without compromising quality.
- Superior Value: Combining affordability with advanced AI and expert human support, Eva ensures maximum recovery for your business.
3. Dedicated Specialists with Transparent Processes
Our experienced reimbursement experts handle every claim with care, offering:
- Around-the-Clock Support: Specialists continuously monitor your account to ensure audits remain up-to-date.
- Real-Time Insights: Gain full transparency with real-time analytics and custom reporting.
- Unrivaled Efficiency: No transaction is overlooked, and reimbursements are processed promptly.
How Eva’s Comprehensive Approach
Recovers FBA Losses
Inventory & Shipment Issues
- Inbound Shipment Errors: Lost or damaged goods in transit.
- Warehouse Losses: Items misplaced or damaged in Amazon’s fulfillment centers.
- Outbound Shipment Errors: Oversights during delivery processes.
Customer Return Discrepancies
- Refunded But Not Returned: Recover funds for items customers fail to send back.
- Overpaid Refunds: Address cases of excessive refund amounts.
- Wrong Item Returns: Reclaim losses from inaccurate customer returns.
Damage Recovery
- Warehouse & Transit Damage: Recover costs for damaged inventory.
- Distributor Damage Management: Ensure third-party issues are addressed.
Fee Management Expertise
- Overcharge Detection: Identify errors in pick, pack, and storage fees.
- Measurement Discrepancies: Detect and correct oversized item fee miscalculations.
Store Level Visibility
Get a birds-eye view of your store’s historical sales & profit analytics, inventory health and advertising performance. Save hours of time compiling reports, avoid extra fees & optimize your operations in a few clicks.
Product Level Visibility
Get a detailed view of your ASIN’s historical sales & profit analytics, pricing adjustments, inventory health and advertising performance. Seamlessly calculate & monitor each product’s fees, expenses & costs in easy-to-understand dashboards.
Daily Sales Visibility
Eva analytics helps you easily visualize your daily sales, advertising & profit data. The platform uses this data along with demand, trends, category, seasonality & inventory levels to deliver next-best actions to increase revenue and profitability.
Operational Visibility
With Eva Analytics you get easily accessing insights on sales, profit, inventory, and advertising performance. It saves time, minimizes fees, and offers actionable data for revenue and profitability optimization
User-Friendly Dashboards
Get access to easy-to-understand dashboards & reports that provide clear reporting on reimbursement claims.
Straightforward Case Resolution
View a list of resolved cases by date, provider & by ASIN number. Easily export, sort & filter your financial data.
Filter By Value & Quantity
Determine which products you have are being reimbursed the most by both value & quantity.
Reimbursement Case Reason
You’ll see a pie chart on your reimbursement cases and you can check all your cases reason by reason.
Additional Features
- Automated Claims Processing: AI-driven detection of losses ensures claims are submitted promptly and accurately.
- Customized Reports: Access detailed data at any time to monitor the status of your reimbursements.
- Case Management for Rare Issues: Eva handles overlooked categories, such as:
- Replacement problems.
- Cancelled shipment claims.
- Overpaid shipping fees.
- Misclassified storage fees.
Simple Steps to Success
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Reach out to us for a complimentary audit for your potential recovery.
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Our reimbursement managers and specialized team will start working on your success!
Frequently Asked Questions
When selling on Amazon, your products can suffer damage or loss, and this isn’t limited to just within the warehouse. During shipment, your items can get lost or damaged, or you may encounter similar scenarios. In such cases, as per FBA policy, Amazon is responsible for the fate of these products. However, while Amazon does open reimbursement cases itself, this process can be both lengthy and may not always lead to resolution. Therefore, trained reimbursement managers and AI software are involved in opening, monitoring, and resolving these cases in the reimbursement department.
Once you apply for Eva, our reimbursement department will reach out to you and provide instructions about the process. During this process, you can also ask specific questions to the reimbursement manager assigned to you.
By the end of each month, only the amounts of successfully opened cases are calculated, and then added to your invoice separately according to reimbursement commission rate which is 11% . Apart from that, there is no subscription fee.
Yes, you can! Since stores are added on an account basis, you can add as many stores as you want.
Certainly, you can! Our reimbursement managers can offer comprehensive details through the reimbursement reports. Additionally, you can request specific reports related to reimbursement directly from the reimbursement managers.
Once you apply for the reimbursement service, we analyze your store and potential eligible cases. This process involves examining 18 months of data to ensure no opportunity for reimbursement is overlooked.
We utilize AI technology to track the cases. Under the supervision of reimbursement managers, we prioritize your needs and the requirements of the cases. Once approved, we maintain a list of them and send you reports.
Yes, you can! We offer a standalone option under our pricing page and it’s only 15% commission rate. However, opting for the reimbursement service along with the platform subscription provides significant advantages, as the reimbursement fee rate decreases to 11%.
