Walmart Reimbursements
Recover WFS Capital. Maximize Marketplace Margins.
As you diversify your brand onto Walmart, you face a new set of operational challenges. Walmart Fulfillment Services (WFS) is growing rapidly, but like any massive logistics network, it is prone to errors. Inventory gets lost, items are damaged, and returns are mishandled.
Eva extends its reimbursement expertise to the Walmart ecosystem. We don’t just protect your Amazon bottom line; we ensure your WFS operations are watertight. We conduct rigorous audits of your Walmart account to identify and recover revenue that is rightfully yours all while adhering strictly to Walmart’s unique policies.
The Problem: The "WFS Black Box"
Opaque Reporting:
Walmart’s backend reporting is often less granular than Amazon’s, making it difficult for sellers to spot where inventory is vanishing.
The Return Gap:
Walmart’s return policy is customer-centric. Often, customers are refunded immediately, but the item is never returned to your sellable inventory. Without an audit, this is a total loss.
Inbound Discrepancies:
You ship 100 units to a WFS center, but they only receive 90. Without a documented claim process, those 10 missing units are written off as a cost of doing business.
Time vs. Complexity:
Navigating Walmart’s Seller Help to file claims is a manual, time-consuming process. Worse, Walmart often has a strict 90-day window for claims, meaning speed is critical.
Eva’s SEO & AEO Advantage
Dual-Algorithm Optimization:
We don’t choose between Search and AI; we win both. We blend high-intent keyword integration for the A10 algorithm with conversational, structured content for Amazon Rufus.
Rufus-Compliant Content Structure:
Our experts restructure your product data from bullets to backend attributes to ensure clear, concise “product definitions” that Rufus can easily read, process, and recommend to shoppers.
Semantic & Intent Strategy:
We move beyond simple keywords. We analyze “question-style queries” (AEO) to understand why a customer is buying, ensuring your listing answers their specific needs before they even click.
Technical Health & Indexing:
- We go deep into the backend. We fix parentage/variation structures, resolve suppression issues, and monitor organic indexing to ensure your visibility is technically flawless.
The Three Pillars of WFS Profitability
Cross-Channel
Intelligence:
We apply the rigorous standards of our Amazon audits to Walmart, ensuring no platform is a “leaky bucket” for your revenue.
The 90-Day
Sprint:
Walmart’s window for filing claims is much tighter than Amazon’s (often just 90 days). Our system prioritizes recent discrepancies to ensure you never miss a filing deadline due to expiration.
Zero-Risk
Model:
We believe in our results. You do not pay us a retainer to look for errors. We only charge a commission on the actual cash we recover for your business.
| Capability | Standard WFS Management | Eva WFS Reimbursements |
|---|---|---|
| Visibility | Manual Check of Reports | Automated AI Discrepancy Detection |
| Claim Submission | Slow / Ad-hoc | Proactive & Manually Verified |
| Return Audits | Often Ignored | Full Cycle Return Reconciliation |
| Claim Window | Often Missed (90 Days) | Prioritized “First-Expiring” Claims |
| Cost Structure | Internal Salary / Time | Performance Based (Commission Only) |
Don't leave money
on the Walmart table.
Secure your margins across every channel.
Frequently Asked Questions
The biggest difference is urgency. While Amazon allows up to 18 months for many claims, Walmart typically enforces a strict 90-day window for reconciling inbound shipments and inventory adjustments. If you don’t file within this quarter, the money is lost forever. Eva prioritizes these cases to ensure zero expiration.
Yes. Just like Amazon, Walmart scans products to determine storage and fulfillment fees. If their scan is inaccurate (e.g., measuring a polybag loosely), you overpay on every order. We audit these dimensions and file claims to correct the measurements and recover overcharges.
Yes. To perform the audit, we need limited user access to your Walmart Seller Center to download inventory and transaction reports. We treat your data with the highest level of security and encryption.
Walmart is strict about proof. For inbound shortages (where they received fewer units than you shipped), we will need you to provide the Signed Bill of Lading (BOL) or Proof of Delivery (POD) from your carrier. Our team helps you organize these documents to build a winning case.
It is only safe if the service avoids bots. Walmart has a zero-tolerance policy for automated API spamming. Eva uses a Human-in-the-Loop strategy. Our AI finds the error, but a real Case Manager submits the ticket in full compliance with Walmart’s Terms of Service.
Just like our Amazon service, Eva’s Walmart Reimbursement is purely performance-based. There are no signup fees or monthly subscriptions. We charge a percentage of the successful reimbursements we recover. If we don’t recover funds, you pay $0.
