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Amazon Reimbursement: How to Get a Refund WITHOUT Return?

Amazon Reimbursement: How to Get a Refund WITHOUT Return?
  • 2021 Jul 15
  • Mike Lahi
  • 0

As a seller, you’re probably familiar with the Amazon reimbursement process. If you’re not, don’t worry – we’ll walk you through it!

If your items get damaged or destroyed during the FBA fulfillment, Amazon will refund you without even asking to return the defected item. This blog post tells you when you’re qualified to ask for a refund without a return and how you should apply for it. Let’s go!

What Is Amazon Reimbursement and How Does it Work?

Amazon reimbursement is when Amazon refunds you for the cost of goods that were damaged or lost while in their fulfillment center. Amazon will also reimburse you for the cost of shipping the product to them. On average, Amazon reimbursement can recover 3% of your total revenue if done correctly.

First, you will need to create a list of all the items that were damaged or lost. Then, you will need to calculate the cost of each item. Once you have done this, you will need to contact Amazon and explain what happened. Amazon will then review your claim and decide if they will reimburse you for the cost of the items. If they approve your claim, they will issue a check for the amount that you are owed. It is important to keep in mind that Amazon reimbursement can take up to two weeks to process, so be patient.

In addition, Amazon may not approve all claims, so it is important to make sure that you have all the necessary documentation before you submit your claim.

See Also: Amazon FBA Reimbursement Explained!

Amazon Refund WITHOUT Return, How’s That Possible?

In the case of returns and refunds, a lot depends on the product and the seller. Some products can be refunded without needing a return, as returning them would be prohibitively expensive given the low cost of the product because no one wants the extra logistical cost, just like Amazon does! 

Also, Amazon often provides a credit (refund) if your return is received by a specific date. In this case, they rely on you to return the product. Policies like these also help the company retain its customers and build a more positive reputation. In an environment of mutual trust created by leaving commercial concerns aside, both the profit margins increase, and the trust bonds between sellers and Amazon remain healthy.

However, the energy and time you will spend on this type of reimbursement can sometimes tire you out, or the actions taken without following the proper steps can bore you.

In What Situations Can Amazon Provide Refunds WITHOUT Return?

Items Lost or Damaged in Amazon’s Warehouse.

After receiving the products from the seller, Amazon will store these products and retrieve them when an order is received. However, there are instances where a product may be lost. The item may have been placed in another seller’s stock or moved. Whatever the case, when you lose an item, it will affect your business.

Without an inventory, you cannot sell items or keep stocking when you have misplaced items. Due to the number of items stored, packaged, and shipped by Amazon, it was common for items to be lost or lost. Therefore, you will be reimbursed for each lost unit.

Damaged Product during Shipment

When Amazon employees collect and pack your orders, they do so quickly and efficiently. We can’t blame them because hundreds of orders are fulfilled every day. However, because Amazon employees have to act quickly, sometimes they cannot prevent accidents or losses.

These accidents can damage your belongings. Therefore, you may be required to issue a refund. Another example would be the shipper negligently handling the package during shipping to the customer or when a customer returns the box to the warehouse. Regardless, it should be disclosed under the Damaged Inventory report and included in the reimbursement policy.

See Also: 10 Amazon FBA Errors You Can Get Reimbursement For

About Eva’s Amazon Reimbursement Service

Getting your money back from Amazon can be a time-consuming and complicated process at times. Fortunately, there is a far faster way to do it. All you have to do now is join forces with Eva! Amazon Reimbursement heavily influences your margins. Our team is in charge of your cases to ensure that you receive all of your reimbursements quickly, efficiently, and transparently. 

With Eva, you save your income. Thanks to the monthly monitor improvement, you can spot inconsistencies and explore your affected listings. By using Eva, you minimize refund cancellations. With a well-trained service team, you can get 24/7 live and email support and ensure you meet amazon terms of service compliance. Also, you work analytics with Eva. You can get the most detailed view of refunded items, sales, and inventory.

Moreover, using Eva is very fast and easy. It is easy to use and also instantly shows you the current FBA fees. One of the most important features is that artificial intelligence is supported; this provides 50% faster service. You can benefit from the maximum service provided thanks to the millions of products and billions of transactions in the database.

So, What’s Covered by Eva on its Amazon Reimbursement Service? 

Lost in WarehouseCustomer Return IssuesInventory Damage in Warehouse TransferLost / Damaged Shipment from Carrier
Lost Inbound Customer Service IssuesOrder DiscrepanciesInventory Destroyed Without Permission
Items Damaged in the WarehouseInventory Damage in FBA WarehouseShipment DiscrepanciesReimbursement of unpaid Reimbursements
Damaged Inbound ItemsCustomer Returns Damaged by AmazonFBA Fee Overcharges & ReductionsReturns Posted after Amazon’s Return Deadline


Amazon is a platform for sellers and customers based on trust. The company has been known to be fair in its reimbursement policy, refunding without return in many cases. If you have had an issue with reimbursement or think you are owed money by Amazon, contact us today for a free consultation. We’re here to help get the money you deserve back from one of the most reputable companies in the world.

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