Amazon Reimbursements
Amazon Owes You Money
Most Brands Never Collect It
Eva detects, validates, and recovers funds across FBA inventory, fees, and returns. With Amazon’s claim windows now as short as 60 days, every week without a recovery partner is money that expires permanently.
Where Revenue Disappears
90% of FBA Brands Miss Recovery Opportunities
The average FBA seller loses 3–5% of annual revenue to unresolved Seller Central discrepancies. Amazon’s proactive reimbursement program still leaves approximately 40% of eligible claims uncollected. The rest expire unrecovered.
Lost or Damaged Inventory
Fee Overcharges
Incorrect storage, fulfillment, and referral fees applied at the wrong tier or dimension. These compound quietly across thousands of transactions.
Shipment Discrepancies
Mismatches between inbound shipped quantities and Amazon-received quantities. Gaps that go unreconciled become permanent losses.
Return Discrepancies
Rufus reads Q&A sections directly to generate answers. Eva seeds Customer refunds issued but inventory never restocked or reimbursed. One of the highest-frequency and most underreported leakage categories.
Eva Recovery Engine
A Structured Process That Catches What Amazon Misses
Eva does not wait for Amazon to surface discrepancies. A five-stage recovery engine runs continuously across your Seller Central data.
01.
Signal
Detection
Detect discrepancies across all Seller Central transaction data, inventory records, and fee history.
02.
AI + Expert
Validation
Every case validated by experienced analysts supported by AI-powered pattern recognition.
03.
Evidence
Packaging
Claim-ready documentation structured to meet Amazon’s submission requirements and maximize approval rates.
04.
Claim
Execution
Claims submitted and managed within Amazon’s systems. Fully compliant with Amazon’s Terms of Service.
05.
Recovery
Tracking
Open and closed claims tracked in real time with full financial reporting.
Why Eva Wins
Built Differently. Performs Differently.
Up to 97% Recovery Success Rate
Consistently outperforming industry benchmarks across account types and claim categories.
Human-Led AI Validation
AI accelerates detection. Experienced analysts verify every case before submission.
18-Month Lookback on Day One
Eva audits the full historical window from the moment you onboard.
Denied Claims Reopened
A denied claim is not a closed case. Eva re-disputes using a structured escalation methodology built from years of Amazon recovery expertise.
100% Audit Transparency
Complete visibility into every transaction reviewed, discrepancy flagged, and claim submitted.
Amazon TOS Compliant
All recovery activity is conducted within Amazon’s systems. Your account health is never at risk.
Transparent, Performance-Based Pricing
You Pay on Results. Nothing Else.
Flat 10% commission on successfully recovered funds only. No setup fees. No monthly minimums. No subscription required.
The industry standard is 25%. Eva’s rate is 10%.
Capability
Commission Rate
Setup Fee
Monthly Minimum
Multiple Stores
Eva Commerce
10%
None
None
Included
Industry Standard
25%
Varies
Varies
Varies
Case Studies
Ninja
Scaling Across Europe with a Unified Commerce System: Shopify, Amazon, TikTok Shop, and Full-Funnel Advertising
- Amazon
- Walmart
Cricket
The Cricket Company Doubles Amazon Ad Sales While Improving Profitability with Eva’s Commerce Growth System
- Amazon
Happy Products
Scaling Amazon Revenue and Profit with Eva’s Growth System
- Amazon
Maelys
Scaling TikTok Shop Revenue While Increasing Shopify Conversion and Profitability
- TikTok
- Shopify
Perupima
Scaling Shopify Revenue and Conversion with Eva’s Conversion Intelligence
- Shopify
View All Case Studies
Hear from the brands growing
“Demand in Europe was never the problem. Things were just disconnected across markets and channels.
Eva helped us bring everything together. We got clearer visibility, made faster decisions, and used budgets better.
The best part was we didn’t have to start over when we moved into Walmart. Everything carried over and just worked.
We went from a scattered setup to something much more scalable.”
Anissa Bégin
Shark/Ninja Director of Marketplaces
Eva brought structure and intelligence to our Amazon advertising. By combining AI-driven optimization with expert execution, we were able to double our ad sales within six months while maintaining strong return on spend.
Tina Fichera
VP of eCommerce, The Cricket Company
I see Eva as the system that connects demand, ranking, and conversion across Amazon, Shopify, and TikTok. Their combination of AI and expert operators has significantly increased our visibility while improving profitability.
Juliette Fasset
CEO, Happy Products Inc.
Eva helped us move from a strong but spend-dependent Shopify business to a much more structured and efficient growth system.
By connecting TikTok Shop with our Shopify experience, we were able to capture demand more effectively and improve both conversion and profitability.
What stands out is the level of visibility. We now understand which products, content, and channels truly drive performance, and that has fundamentally changed how we scale.
Karlee V.
VP of eCommerce, Maelys
Choosing Eva was a game changer for us. Their expertise across performance marketing and conversion completely transformed how we operate.
We shifted from focusing on volume to building a system that prioritizes profitability and efficiency. Eva’s technology and team helped us scale with much greater control and confidence.
Salvattore Yaipén
Head of Ecommerce – Peru Pima
Proven Results Across the Eva Growth System
Real outcomes from brands using Eva across Amazon, Shopify, and TikTok
Across Channels
with Profit Focus
in 6 Months
Operational Costs
in 6 Months
Based on aggregated performance across Eva-managed brands
Frequently Asked Questions
What is FBA reimbursement?
Amazon is financially responsible for qualifying losses across inventory, fees, shipments, and returns. Eva identifies discrepancies, builds the documentation, and submits claims on your behalf.
How quickly can Eva start?
Initial audit completed within 48 hours of account connection. No commitment required to see results.
What are Amazon's current claim windows?
Amazon shortened most claim windows to 60 days in 2024. Eva’s continuous monitoring ensures no window closes undetected.
How does pricing work?
Flat 10% commission on recovered funds only. No setup fees, no monthly fees, no subscription.
Can I connect more than one store?
Yes. Multiple Seller Central stores supported on a single account at no additional cost.
How far back does Eva audit?
Up to 18 months of historical FBA data from the point of onboarding.
What reporting does Eva provide?
Real-time dashboards showing open cases, closed cases, amounts recovered, and financial impact by ASIN and category.
Is this Amazon TOS compliant?
Yes. All activity conducted within Amazon’s systems, fully aligned with Terms of Service.
Start With a Free Audit
Eva reviews your Seller Central data at no cost. See exactly what you are owed before making any commitment.
