Returns Management, Simplified, Flawless, and Budget-Saving

Returns Management, Simplified, Flawless, and Budget-Saving

Returns are an inescapable part of any eCommerce business. Eva provides end-to-end returns management from customers’ doorstep until shipping them with new labels to the FBA warehouse. This way, you can minimize the workload and recover a considerable amount of revenue by outsourcing the returns management our team to inspect, repackage, send back, donate or dispose of the returned items.

Why Eva’s Returns Management?

Why Eva’s Returns Management?

We put our maximum effort into getting your returns back on track and saving them from disposal to drive the profit your business deserves from those items. Our Returns Management includes inspecting your returned items for separating healthy ones from the defected. The items in good condition will be re-packaged and re- labeled for sending back to the Amazon FBA warehouse. The damaged ones will be checked for a repair process, and if they don’t get qualified for repair, we will try to donate them to create the best impact for your brand.

Return Management

We receive the returns, inspect them, clean and repackage them, and ship them back to the Amazon FBA warehouse, ready for resale. For damaged or defective items, we donate or dispose of them. Our FBA Reimbursement team will also automatically check the whole process for potential reimbursement claims.

Receiving

FBA Removals and all other returns are delivered directly to our 3PL warehouse. We can also serve as a return center for your customers, accepting returns directly from them. To reconcile inventory against the removal order, we use a comprehensive audit.

Evaluating

Our Amazon experts do a complete check to assess the physical condition and operation of returns. A dedicated team in the field determines the most profitable resale strategy for the returned items.

Reconditioning

All returns are thoroughly cleaned, required repairs are completed and professionally repacked for delivery. We make sure the packaging standards of the chosen resale channel are ideally met.

Reverse Logistics

Our team’s expertise on returns will help both Amazon FBA and FBM Sellers, locally or internationally, and all eCommerce sellers not to lose profit on returns. We will repack and resend the items in good condition to the marketplace to give them another chance. For the unfulfillable items, we have a great network of retailers to monetize returns or simply donate them to the right organizations for maximum impact.
Essential Plus
$59 / Monthly
Turnkey Reimbursement Service (Unlimited recovery, no commission charges)
Up to $ 50,000 Monthly Revenue and Up to 20,000 Product Listings
Growth Plus
$139 / Monthly
Turnkey Reimbursement Service (Unlimited recovery, no commission charges)
Up to $ 100,000 Monthly Revenue and Up to 50,000 Product Listings
Premium
$249 / Monthly
Reimbursement Fee: 13% of successfully recovered amount
Up to $ 250,000 Monthly Revenue and Up to 100,000 Product Listings
Ultimate
$449 / Monthly
Reimbursement Fee: 13% of successfully recovered amount
Up to $ 1.000,000 Monthly Revenue and Up to 250,000 Product Listings
Advertising
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Reimbursement Fee: 10% of successfully recovered amount
Unlimited Revenue and Unlimited Listings
All-in-One
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Reimbursement Fee: 10% of successfully recovered amount
Unlimited Revenue and Unlimited Listings