We put our maximum effort into getting your returns back on track and saving them from disposal to drive the profit your business deserves from those items. Our Returns Management includes inspecting your returned items for separating healthy ones from the defected. The items in good condition will be re-packaged and re- labeled for sending back to the Amazon FBA warehouse. The damaged ones will be checked for a repair process, and if they don’t get qualified for repair, we will try to donate them to create the best impact for your brand.
We receive the returns, inspect them, clean and repackage them, and ship them back to the Amazon FBA warehouse, ready for resale. For damaged or defective items, we donate or dispose of them. Our FBA Reimbursement team will also automatically check the whole process for potential reimbursement claims.
FBA Removals and all other returns are delivered directly to our 3PL warehouse. We can also serve as a return center for your customers, accepting returns directly from them. To reconcile inventory against the removal order, we use a comprehensive audit.
Our Amazon experts do a complete check to assess the physical condition and operation of returns. A dedicated team in the field determines the most profitable resale strategy for the returned items.
All returns are thoroughly cleaned, required repairs are completed and professionally repacked for delivery. We make sure the packaging standards of the chosen resale channel are ideally met.
Our team’s expertise on returns will help both Amazon FBA and FBM Sellers, locally or internationally, and all eCommerce sellers not to lose profit on returns. We will repack and resend the items in good condition to the marketplace to give them another chance. For the unfulfillable items, we have a great network of retailers to monetize returns or simply donate them to the right organizations for maximum impact.